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Accessibility & Inclusion Statement

Website Accessibility

Independent Disability Services (IDS) strives to ensure that its services are accessible to people with disabilities. IDS has invested a significant amount of resources to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

IDS makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the right-hand side of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load.

IDS continues its efforts to constantly improve the accessibility of our site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those with disabilities.

Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

We Speak Your Language

We provide access to interpreting services if you need them.

We Value Diversity

We pride ourselves on ensuring our services are inclusive and accessible for all Victorians regardless of ethnicity, gender, gender identity and expression, religion or sexual orientation.

We’re Here to Help

If you are experiencing difficulty with any content on our website, require assistance with our website, wish to report an accessibility issue or have any questions about these statements, please contact IDS on 03 9340 5100 or email