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Independent Disability Services (IDS) is committed to providing high quality services to all our clients, but sometimes we get it wrong. You can let us know when we do by making a complaint or providing feedback.

If you prefer to remain anonymous, you can do so.
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Give Feedback / Make a Complaint

You can complete our online form (this page), or select from the following options, depending what is comfortable for you.

    1. Email – Emails sent to this address can only be seen by the Quality Assurance Manager and CEO.


    2. Phone 03 9340 5100 – Speak to our Quality Assurance Manager.