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IDS Response to Stage 4 Restrictions

By August 14, 2020News


As this is a time of rapid change, we want to keep you informed about important updates affecting you and your health and safety. This may mean you receive a greater than usual number of communications from us.

We know this is a hard time for everybody, and we thank you for your patience and commitment.

New Mandatory Requirement for Disability Workers

In line with the latest Government directives, eye protection or face shields are now mandatory for all Disability Support Workers. This PPE is to be worn in addition to face masks.For instructions on safely removing and cleaning face shields, refer to this document from the Department of Health. You can read more about safely using PPE here.

PPE Packs are on the way to all our support staff

Given the way things are moving, we are sending out PPE packs via priority courier to all Disability Support Workers. These packs include:

  • 2 Face Shields

  • 50 Pack of Disposable Face Masks

  • Large box of Gloves

  • Disinfectant Wipes

  • Disinfectant Wipes – Travel Pack

  • DHHS Face Covering Advice for Community Service Workers

Multi-Agency Rules / Regulations

Disability Support Workers should minimise working for multiple agencies.

Please notify Amaya Bell (Client Services Manager) if you are working at more than one site, i.e. other agencies, and keep a log of the places visited including date, time and place of attendance. Amaya can be reached on 9340 5100 or via email at


We have appointed Annette Crawford (Human Resource Manager) as our COVID Officer. In taking on this role, Annette will oversee and coordinate an all of organisation response to COVID.

For any queries, concerns or comments about COVID-19 in relation to IDS, please phone Annette on 9340 5100.

Questions or Further Information

If you need any further clarification or have any questions or concerns, please call the office on 9340 5100 or email at

Stay safe, stay healthy and we will be in touch with you again soon.

Renzo Sgarbossa
Chief Executive Officer



If you have a question or concern related to this article, email or phone 03 9340 5100.